Are you seeking a job as a Customer Support Administrator in USA? Do you know you can get the job with visa sponsorship? We all know the job of a customer support administrator is to oversee the customer service department of a company or an organization. So, if you can monitor accounts, maintain the needs of the customer service reps, and also assist with interactions that are related to customer service. And lastly, apply for a job in the United States. Then this article is for you. So you should read through it to know how to go about applying for this job.
Doing this job, you can earn about $37,762 per year. And even more. Once you have the qualifications for the job, you can apply for it, and submit your resume. Get called on and go for the job. Then start your career as a Customer Support Administrator in USA by creating a positive customer experience. Note that if you are experienced, you would not find it difficult to do the job. Besides, it is a supervisory role in an organization or even a company. While your exact duties may differ because it depends on your employer. But your major role is to work with customers and other members of the customer support team.
READ MORE: Nanny Jobs In the USA With Visa Sponsorship
How much is a Customer Service Administrator Paid in the United States?
Under the salary aspect, your pay as a customer administrator depends on your employer. And sometimes the salaries may differ. But the average salary for a Customer service administrator ranges from about $27,344 to $37,762 per year. You are also liable to get about $25 per hour.
READ MORE: Nanny Jobs In the USA With Visa Sponsorship
Skills and Experience of Customer Support Administrator in USA
There are several skills and experience that would be required of you as a Customer Service Administrator. So if you have them, you can then proceed to apply for the job at any company or organization of your choice. What are the required skill and experience? Here are some of the below;
- Outstanding Customer Service Skills
- Great communication skills
- A very high degree to give attention to detail and accuracy
- Have a friendly and enthusiastic approach to your work
- Be positive
- Have a piece of in-depth knowledge of Microsoft office and computer software
- Know how to work within a high-volume of environment
These are some of the skills and experience that would be required of you when applying for the job. Other skills and requirements would be made known to you by your employer while applying for the job.
READ MORE: Campaign Jobs Work in the United States with visa Sponsorship
Duties And Responsibilities of A Customer Support Administrator in USA
There are several duties and responsibilities assigned to a customer support administrator. And some of them would be listed for you right here. But before that, we all know the major duty of a customer support administrator is to attend to customers’ needs and provide them with the information they need about the company. But that is not the only duty you have as an attendant. Other duties include;
- Receiving and answering Incoming calls and emails from customers
- Producing reports for customers, contractors, and management through internal systems and also EXCEL
- Handling and Overseeing customer’s needs
- Filling and scanning documents and recording them into the internal database
- Managing the contractor’s timesheet and cross-checking them.
These are some of the duties and responsibilities assigned to a customer service administrator. Any other duties would be made known to you by your employer when you apply for the job. So, if you want to apply, there are so many job opportunities awaiting you in the United States with visa sponsorship. So you do not have to worry about how to pay for your visa. As companies offering the job are willing to sponsor it.
READ MORE: Warehouse Package Handler in the United States with Visa Sponsorship
Disclaimer
So you should visit indeed.com, SimplyHired, Fiverr, Glassdoor.com, or any other job posting websites to apply for the customer support admin jobs of your choice. Check if you are eligible for the visa sponsorship. If you are, then you should submit your resume and get the job. Then migrate to the United States to purse your career as a Customer support admin and work legally there.
