Over $300 to $450 is earned daily working as a virtual call center representative or inbound and outbound call center representative in USA. This can also include visa sponsorship by your employer, who is currently recruiting customer service representatives. In different countries, including the USA, customer representative jobs can pay as much as $40.34 to $58.78 US dollars hourly.
This job opening is open for people to apply for, regardless of whether they are from their country or another country. You can work and live in the United States of America and earn as much as $47,279 to $67,398 a year. If you are qualified in this area, many opportunities await you. Below are other jobs where you can also earn as much as $30,000 to $75,000 a year.
- House Cleaner Jobs In USA With Visa Sponsorship – $32,013 US Dollars to $45,543 US Dollars.
- Office Cleaning Jobs in USA with Visa Sponsorship – $31,013 US Dollars to $46,543 US Dollars.
- Cleaning Jobs in USA with Visa Sponsorship – $37,480 US Dollars to $62,975 US Dollars.
- Estate Agent Job In USA With Visa Sponsorship – $65,087 US Dollars to $90,801 US Dollars
- House Help Job In USA With Visa Sponsorship – $64,159 US Dollars to $70,561 US Dollars
- Paint Sprayer Job in USA with Visa Sponsorship – $50,561 US Dollar to $71,159 US Dollars
- Laundry Job In USA With Visa Sponsorship – $37,050 US Dollars – $57,300 US Dollars.
- Customer Representative Jobs in USA with Visa Sponsorship –$48,800 US Dollars to $65,000 US Dollars.
- Sewing Jobs In USA With Visa Sponsorship – $45,000 US Dollars to $66,739 US Dollars
Furthermore, customer representative jobs come with lots of benefits. It is also offered in USA for people to apply for. Besides, different companies and businesses also need customer representatives to communicate with their customers. This implies that customer representatives are another set of important people in an organization. Want to know more? Then you should read through this article.
What is Customer Representative Jobs?
Customer representative jobs are jobs just like those in customer service. Customer reps are in charge of helping customers solve their reported problems and also providing them with answers to their questions.
However, in some organizations, customer representatives are people who attend to customers, take their reports, and more. Customer representatives are one of the most important people in an organization.
What is The Average Salary of a Customer Care Representative?
The average salary of a customer care representative is $17.75 per hour in the United States. Additionally, on an annual basis, they make $64,067. But do not zero in on these amounts because the average salary that customer care representatives earn differs. Some of the possible factors affecting their salary are the hiring company, the location of the job, certification level, education level, and many others.
Here is a table showing the average salary of people working as customer care representatives by year:
| YEAR | HOURLY RATE | AVERAGE SALARY |
| 2014 | $13.25 | $27,600 |
| 2015 | $13.24 | $27,500 |
| 2016 | $13.36 | $27,800 |
| 2017 | $13.51 | $28,100 |
| 2018 | $13.73 | $28,600 |
| 2019 | $13.98 | $29,100 |
| 2020 | $14.24 | $29,600 |
| 2021 | $14.61 | $30,400 |
| 2022 | $15.03 | $31,300 |
| 2023 | $15.51 | $32,300 |
Responsibilities and Duties of a Customer Service Representative
There are so many responsibilities assigned to a customer representative. As long as you know your responsibilities, doing your job will be very easy for you. However, here are some of the responsibilities of a customer rep:
- Solving customer complaints.
- Collecting orders.
- Analyzing payments.
- Taking charge of the returns and exchanges of customers.
- Providing directions to the customers to the right supervisor to help them.
These are the basic responsibilities of a customer representative in a company.
Companies Recruiting Customer Service Representatives in USA
Several reputable companies across various industries are actively recruiting individuals for customer service representaive jobs. Let’s take a closer look at some prominent organizations that are currently seeking customer service representatives in the USA. Some of them recruit only physical customer service representatives, while others recruit both physical and online customer service agents.
Robert Half
Robert Half, a renowned staffing and recruiting company, is expanding its team of customer service representatives. Known for its commitment to connecting professionals with rewarding opportunities, Robert Half provides a platform for individuals to showcase their customer service skills in diverse work settings.
Teladoc
Teladoc, a leader in telehealth services, is on the lookout for customer service representatives who are passionate about healthcare and committed to providing exceptional service to users. With the growing importance of telemedicine, joining Teladoc offers a unique opportunity to contribute to the well-being of individuals across the country.
Uline
Uline, a distribution company specializing in shipping and industrial supplies, is expanding its customer service team. Ideal candidates will have excellent communication skills and a dedication to delivering top-notch service. Working with Uline provides exposure to a fast-paced environment and opportunities for career growth.
Cintas
Cintas, known for its expertise in uniform and workplace supply services, is actively hiring customer service representatives. Candidates with strong interpersonal skills and a customer-centric mindset will find a welcoming environment at Cintas, where they can contribute to maintaining the company’s reputation for service excellence.
AT&T
AT&T, a telecommunications giant, is seeking customer service representatives to enhance its customer support team. As the demand for advanced communication services continues to rise, individuals joining AT&T will find themselves at the forefront of technological innovation, assisting customers with their connectivity needs.
Liveops
Liveops, a pioneer in virtual call center solutions, offers remote opportunities for customer service representatives. As a decentralized workforce, Liveops provides flexibility and a diverse range of customer service roles, making it an attractive option for those looking to work from the comfort of their homes.
FedEx
FedEx, a global courier delivery services company, is recruiting customer service representatives to support its logistics operations. Individuals passionate about ensuring timely and efficient deliveries, coupled with excellent problem-solving skills, will find a rewarding career path with FedEx.
Verizon
Verizon, a major telecommunications company, is looking for customer service representatives to join its team. With a focus on providing cutting-edge communication solutions, Verizon offers employees the chance to work in a dynamic industry and contribute to shaping the future of connectivity.
Penske
Penske, a leading transportation services provider, is actively hiring customer service representatives to support its diverse clientele. Candidates with a keen interest in logistics and transportation will find opportunities to grow and thrive in Penske’s customer-focused work environment.
Wayfair
Wayfair, an e-commerce giant specializing in home goods, is expanding its customer service team. Joining Wayfair provides individuals with a chance to assist customers in creating the perfect living spaces while working in a collaborative and innovative environment.
Customer Representative Jobs and its Salaries in USA
There are different customer representative jobs in USA that you can apply for. As long as you know the jobs and their salaries, you can easily identify the right customer representative job for you. However, below are a few customer representative jobs and their salaries.
| Jobs | Average Salaries Per Hour & Year |
| Customer service representative open to NC only | $16.70 per hour – $36,412 per year |
| Remote customer service reps work from home | $18.80 per hour – $37,792 per year |
| Customer support representative | $25- $27 per hour – $41,780 per year |
| Customer service representative | $16.00- $25.77 per hour – $64,067 per year |
| Customer representative/call center remote | $18 per hour – $37,257 per year |
| Customer service representative | member service division | $20 per hour – $39,098 per year |
There are more jobs with worthy salaries. To find them, you can visit a job posting site of your choice. To also be able to apply for the job.
The Highest-Paying Customer Service Representative Companies in USA
| COMPANY | HOURLY PAY | ANNUAL PAY |
| Federated Insurance | $18.35 | $38,170 |
| The Travelers Companies | $18.39 | $38,250 |
| Sentry | $18.40 | $38,272 |
| WeatherTech | $18.41 | $38,294 |
| FLIR Systems | $18.42 | $38,309 |
| Martin Marietta | $18.44 | $38,354 |
| PepsiCo | $18.44 | $38,365 |
| kemper | $18.46 | $38,400 |
| Conviva | $18.53 | $38,547 |
| SoCalGas | $18.60 | $38,679 |
| Community West Bank | $18.63 | $38,742 |
| Qep | $18.80 | $39,107 |
| Steel Dynamics | $18.95 | $39,425 |
| National Grid plc | $18.99 | $39,504 |
| Home Bancshares Inc. | $19.25 | $40,050 |
| University of California | $19.35 | $40,248 |
| Uline | $19.52 | $40,610 |
| CoBank | $19.58 | $40,717 |
| University of California, Berkeley | $19.83 | $41,251 |
| Oracle | $19.93 | $41,458 |
Highest Paying Cities for Customer Service Representative Jobs
Here are some of the cities I will advise you to target when searching for a customer care representative job in the United States:
| CITY | AVERAGE HOURLY RATE |
| Des Moines, WA | $18.31 |
| Richmond, CA | $17.93 |
| Boston, MA | $17.65 |
| Saint Paul, MN | $17.21 |
| New York, NY | $16.89 |
| Portland, OR | $16.68 |
| Milwaukee, WI | $16.16 |
| Chicago, IL | $16.11 |
| Portland, ME | $15.97 |
| Denver, CO | $15.92 |
Benefits of Working as a Customer Service Representative in USA with Visa Sponsorship
There are so many benefits you can earn from this customer representative job. The benefits associated with these jobs are some of the reasons why people apply for these customer representatives’ jobs. However, you will also need to take note of it to get information on what you will enjoy if you eventually get approved for the job. Below, a few benefits are listed.
- Opportunities to develop your skills are given.
- Opportunities to access entry-level jobs are open for you.
- You get to earn discounts, commissions, and bonuses from your job.
- You get to improve your communication skills.
- Your problem-solving skills get to be improved.
- Also, you get to receive a worthy salary for the job.
These are just a few of the benefits you can enjoy from working as a customer representative. Other benefits will be made known to you when you apply for the job.
READ MORE: Preschool Teaching Jobs in USA with Visa Sponsorship
Requirements to Apply for Customer Service Representative Jobs in USA
There are a few requirements you need to meet before getting this job. However, below are some of the requirements to get this customer representative job.
- You need to have good mobile communication skills.
- You need to be familiar with the CRM system.
- You must have an understanding mindset.
- You should be able to solve some basic issues.
- You need to have a high school GEC and a diploma.
By meeting these requirements and more of them that would be given to you, you get to be fit for the job and then get approved for it.
Where to find Customer Service Representative Jobs
It is very easy to find these customer representative jobs. You will need to search online for these jobs through job platforms. And as long as you know how to make use of it, you get to find the job of your choice. However, below are a few job platforms to find customer representative jobs.
- SimplyHired.
- CareerBuilder.
- LinkedIn.
- Indeed.
- ZipRecruiter.
By making use of these platforms, you get to find the best customer representative jobs for you to apply for.
How to Apply for Customer Representative Jobs in USA with Visa Sponsorship
Applying for the job is very easy to do. But before applying for the job, you should ensure that you meet all that the job requires of you. And that you are also eligible for the visa sponsorship for the job you are applying for. If you have done that, then you can now follow the steps below to apply for the job.
- Visit any job platform you want.
- Make use of their search bar to search for the job of your choice.
- Click on it after locating it.
- On the new page, identify the apply button.
- Click on it.
After doing that, you can now follow the application process displayed to you to get the job.
READ MORE: Marine Jobs in USA with Visa Sponsorship
